When you call for our services, we will listen to you and will help you identify your dissatisfaction; we will inform you of your rights; we will inform you of the complaint procedure linked with your situation... Our services
Who are we?
We were given a mandate by the Québec Ministry of Health and Social Services to help you in the steps of your complaint initiative. We will assist you and accompany you with... Who are we?
To guide you and accompany you regarding your dissatisfactions related to health and social services establishments…