When you call upon us :
- We will listen to you and help you find the source of your dissatisfaction;
- We will inform you of your rights;
- We will inform you of the complaint procedure linked with your demand;
- We will help you create your file and, if needed, write your proper complaint;
- We will assist and accompany you during all of your procedures;
- We will inform and lead you, depending on your needs, towards other organisms.
We are also available for meeting groups, community organisms and any other association wanting to know their right in the health and social services network. If you are interested, fill in the form by clicking here.