During the lease, disagreements may arise between the tenant and their residence.
The CAAP is there to help the senior or their relatives to:
– give them quality information about their lease in the private seniors’ residence and about the options that are available to them;
– supporting the organization of a meeting with the owner to help come to an agreement;
– accompanying them to the Régie du Logement if no other solution can be found between them and the residence.
The advisors at the CAAP are here to help you !
Examples of situations :- An increase of rent that is deemed unreasonable
- The quality of service received is below expectations
- Willingness to terminate a lease, for example for health reasons
- Respects of the rules of the residence